Terms & Refunds

Who sells

WP Xaflo Pro is sold by Xaflo, the business that runs wpconnect.xaflo.com and is established in Italy (“Xaflo”, “we”, “us”). For anything about an order, a license or a refund, write to sales@xaflo.com.

These terms apply to every purchase made on this site. By paying at checkout you accept them. If you buy for a business, you confirm you may accept them on its behalf.

What you buy

WP Xaflo Pro is a license for Xaflo Desktop that unlocks its Pro features for 12 months:

• unlimited connected WordPress sites (Desktop Lite allows 1);
• bulk operations run in parallel across your sites, and cross-site reports;
• the Desktop updates released during those 12 months.

The license is personal: it is issued to the account that buys it, and your account name is written into the license key. Each person who uses Pro needs their own license.

You do not need to buy anything to use the Xaflo WP Connect plugin, the MCP server or Desktop Lite.

Price and VAT

Pro costs €199 per year, excluding VAT. The checkout shows the VAT and the total before you pay, based on the country you select and on whether you give a VAT number:

• Italy: Italian VAT (IVA) at the current rate.
• Other EU countries, consumers: the VAT rate of your country, collected under the EU One-Stop-Shop scheme.
• Other EU countries, businesses with a valid VAT number: no VAT is charged; you account for it under the reverse-charge rule. You can check your number against the EU VIES register at checkout.
• Outside the EU: no VAT is charged.

A coupon, if you have one, is applied before VAT. Its conditions (amount, validity dates, whether it covers renewals) are shown when you apply it. One coupon per order.

Order and payment

You need a free account to buy. At checkout you choose your country, add a VAT number and a coupon if you have them, and pay through PayPal, with your PayPal balance or a card PayPal accepts. We never see or store your card details. All prices are in euros.

The contract is made when PayPal confirms the payment and we issue your license. If a coupon brings the total to zero, no payment is taken and the license is issued straight away.

Delivery of the license

The license is delivered digitally and immediately. As soon as the payment is confirmed:

• your license key appears in your account, ready to paste into Xaflo Desktop (License → Activate);
• we email you the key and a receipt with the VAT breakdown;
• the receipt stays available in your account under Order history.

If the email does not arrive, the key is always in your account. If the payment went through but no license appears, write to sales@xaflo.com with your PayPal transaction and we will sort it out.

Term, renewal and expiry

A license runs for 12 months from the moment it is issued. It does not renew by itself and we never charge you automatically.

• Reminders. We email you 30 days, 7 days and 1 day before the license expires, and once when it has expired.
• Renewing. You renew from your account, at the price in force at that time. A renewal issues a new 12-month license that starts on the day you pay; it does not add to the time left on your current license, so renewing close to the expiry date makes the most of it.
• Expiry. When a license expires, Xaflo Desktop switches back to Desktop Lite (1 connected site). Your sites, connections and settings are kept, and Pro comes back as soon as you activate a new license.

14-day refund

To ask for a refund, email sales@xaflo.com from the address of your account, with the order number shown in your account. We refund the full amount paid, VAT included, to the PayPal account or card you paid with, within 14 days of your request. The refunded license is revoked and Desktop returns to Desktop Lite.

After 14 days we do not refund unused time, unless the law requires it (for example if Pro does not work as described and we cannot fix it).

EU right of withdrawal

If you are a consumer in the European Union, the law gives you 14 days to withdraw from an online purchase. For digital content delivered immediately, that right can end once delivery starts. Our refund above is more generous: it applies for the full 14 days whether or not the legal right still applies, and a short email is all it takes. Your statutory rights as a consumer are never reduced by these terms.

What the license allows

While your license is active you may use Xaflo Desktop with Pro features on your own computers, with as many WordPress sites as you manage, for your own work or for your clients.

You may not:

• share, publish, sell or rent your license key, or let other people use it;
• alter, bypass or forge license keys or the license check;
• use Xaflo to access sites you are not authorised to manage.

If a key is shared or misused, or a payment is reversed, we may revoke it. We will tell you first by email unless the misuse is obvious fraud.

Free and open-source parts

The Xaflo WP Connect plugin is free software under the MIT license; that license, not these terms, governs your use of its code. Third-party open-source components included in our software stay under their own licenses. These terms cover the Pro license and your purchase.

Your account

Use an email address you can read: it is where your license, receipts and reminders go. Keep your password to yourself. You can close your account at any time by writing to us; we keep the order records the law requires (see the Privacy Policy).

Your sites and your AI provider

Xaflo carries out the instructions you give your AI assistant on the sites you connect. You decide what it may do (each connection uses a token with the scopes you choose) and you remain responsible for your sites, their content and keeping your own backups.

Claude, ChatGPT and other AI clients are not part of the purchase. You use them under your own agreement with their provider, and you pay that provider separately.

Warranty and liability

We build Xaflo carefully, but software can have faults. If you are a consumer, you keep the legal guarantee that Pro works as described for the period you paid for; if it does not and we cannot fix it, you are entitled to a remedy, including a refund.

Beyond what the law guarantees, the software is provided as it is. Our total liability for any claim connected with a license is limited to the amount you paid for that license in the 12 months before the claim. This limit does not apply to harm caused intentionally or by gross negligence, to death or personal injury, or wherever the law does not allow liability to be limited.

Changes to these terms

We may update these terms. The version on this page on the day you pay applies to that purchase. We will not change the terms of a license you already hold to your disadvantage. The date at the top shows the latest change.

Governing law

These terms are governed by Italian law. If you are a consumer living in another country, you keep the protection of the mandatory rules of your country and may take a dispute to the courts where you live. Before going to court, please write to us: most problems are solved by an email.

Contact

Orders, licenses and refunds: sales@xaflo.com. Privacy: privacy@xaflo.com. Everything else: Contact.